User Information
At TRIPCARE SOLUTIONS, SL, we are sensitive to the data protection rights of our USERS with regard to the services they can access through our website.
In accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and Organic Law 3/2018 of 5 December on Data Protection and Guarantee of Digital Rights (LOPDGDD), through this Privacy Policy (hereinafter, the Policy), TRIPCARE SOLUTIONS, SL informs USERS of this website that, for the purpose of responding to requests made through the forms provided on the website, TRIPCARE SOLUTIONS, SL is the entity responsible for processing the personal data collected on the website.
By accepting this Policy, the USER consents to the processing of their data under the terms defined herein.
Contact details of the data controller
Company name: TRIPCARE SOLUTIONS, SL
Trade name: Tripcare
Address: C/ Albares, 17. 28420 Galapagar. Madrid
Email: info@tripcare.es
Further information: Legal notice
Purposes of processing
The data provided through the website will be processed by TRIPCARE SOLUTIONS, SL for the following purposes:
- To respond to and manage requests, suggestions or comments related to our professional services or the website itself.
- To send commercial communications with information about activities, articles of interest and news about our services, by email.
- To send newsletters to USERS who request them.
Legal basis
The legal basis for data processing is the USER’s consent, given when requesting information or agreeing to receive commercial communications and newsletters.
Obtaining personal data
TRIPCARE SOLUTIONS, SL obtains data from information provided directly by the USER.
The categories of data processed include:
- Identifying data (name, surname, email address, telephone number, etc.).
- Browsing data collected automatically through cookies, in accordance with our Cookies Policy.
Data retention
The data will be processed for as long as it is necessary for the purposes indicated.
Once the contractual relationship has ended or consent has been revoked:
- If consent is maintained, the data may be used for commercial communications.
- If consent is revoked, the data will be blocked and will only be available to the competent public authorities, judges and courts or the Public Prosecutor’s Office for the legal periods necessary to deal with possible liabilities.
- Subsequently, the data will be permanently deleted.
Recipients of the data
- TRIPCARE SOLUTIONS, SL will not transfer personal data to third parties, except where legally required to do so.
- Third parties acting as data processors (e.g. hosting services, IT support, email delivery providers) may be involved, with whom contracts will be signed in accordance with Article 28 of the GDPR to ensure the security and confidentiality of the data.
- No international data transfers to third countries are made.
User rights
The USER may exercise the following rights:
- Access: to know what data is being processed.
- Rectification: to request the correction of inaccurate data.
- Erasure: to request the deletion of data when it is no longer necessary.
- Restriction: to restrict processing in certain circumstances.
- Objection: to object to the processing of your data.
- Portability: to receive their data in a structured electronic format or request its transfer to another controller.
Consent given may be withdrawn at any time, without affecting the lawfulness of processing prior to its withdrawal.
To exercise these rights, the USER may send a written request to info@tripcare.es.
Likewise, the USER has the right to lodge a complaint with the Spanish Data Protection Agency (www.aepd.es) if they consider that the processing of their data does not comply with the regulations.
Minors
This website is not intended for children under the age of 14. TRIPCARE SOLUTIONS, SL will not collect personal data from minors without the prior and verifiable consent of their parents or legal guardians.
Security measures
TRIPCARE SOLUTIONS, SL applies the necessary technical and organisational measures to guarantee the confidentiality, integrity and availability of personal data, preventing its alteration, loss, unauthorised access or improper processing.
Commercial communications
Each commercial communication received by the USER will include a simple and free mechanism to unsubscribe. The USER may also request this at any time by writing to info@tripcare.es.
Updates or modifications
TRIPCARE SOLUTIONS, SL reserves the right to modify or update this Privacy Policy when necessary to comply with current regulations. The new text will be published on this same page and will be effective from the moment it is made available.