Incident reported at Hyatt Ziva Riviera in Cancun. New travel advice for Britons travelling to Spain


MEXICO. Police are responding to a shooting incident that occurred at the Hyatt Ziva Riviera Cancun in Puerto Morelos municipality, south of the city of Cancun, the afternoon of Nov. 4. The incident reportedly began shortly after 3 p.m., when armed men descended on the Hyatt Ziva Riviera Cancun and began shooting. The hotel is located approximately 30 km (19 miles) south of downtown Cancun in the tourist area of Puerto Morelos, Quintana Roo State.

Heightened security and associated business disruptions are likely over the coming hours as authorities respond to and investigate the incident. Avoid the area and strictly heed instructions from authorities.

SPAIN-UK. As of 1 November, Spain will accept the UK’s COVID-19 vaccination record. If you are travelling with a printed PDF proof of vaccination status, it must date from 1 November to ensure that the certificate can be scanned successfully. Your NHS appointment card from vaccination centres is not designed to be used as proof of vaccination and should not be used to demonstrate your vaccine status.

Certificates of recovery – a medical document certifying that you have recovered from COVID-19 in the last 6 months prior to travel – is not currently accepted for arrivals from the UK.  See the Spanish Ministry of Health ‘Travel and COVID-19’ page for details.

Documents can be in either English, Spanish, French or German and in paper or electronic format.

All documents must specify the name and surname of the passenger. See ‘Entry requirements for entry in Spain from third countries’ section ‘k.’ on the Spanish Ministry of Health ‘Travel and COVID-19’ page for details regarding proof of vaccination and the types of diagnostic tests that can be presented when travelling to Spain from the UK.